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Know Your Rights

Had an accident? … Know your legal right!

Following an accident, it’s your legal right to have your car repaired anywhere of your choice. All Insurers have an obligation governed by the FCA to ‘Treat customers fairly’, you do not need to use your insurance company’s favoured establishment and you do not need two estimates.

Complimentary Accident Assistance

In the event of an accident, just one phone call to the R2U and you will receive a complimentary replacement vehicle for the duration of the repairs or a like for like for non-fault cases, having our expert technicians repair your vehicle back to its original standard, using only manufacturer parts and materials.

Accidents can be very stressful. We provide a complete hassle free experience and take all the stress and worry out of your hands. We will communicate directly with your insurance and third parties and keep you updated throughout the whole process.

Get a quick repair estimate

Fill out our online estimate for with as much detail as possible and we will be in touch to discuss your quote in more detail.

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Contact

0151 294 4544

enquiries@r2u.co.uk

Address

R2U Ltd
13-17 Canal Street
Bootle, Liverpool
L20 8AB

We are following Government's safety advice and adjusting our response as the advice is updated. We are ensuring that at all times our services can continue as normal. We are still fully contactable in business hour via telephone or online enquiry. As one of our valued clients, if you have any concerns at all regarding our services and coronavirus pandemic, please contact us.

Covid - 19 Precautions

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These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and [business entity name] (“we,” “us” or “our”), concerning your access to and use of the [website name.com] website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”).
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